MEDILUTION BY DR POTTER´S

FAQ & INFORMATION

FAQ - FREQUENTLY ASKED QUESTIONS

CBD stands for cannabidiol. It’s one of over 113 naturally occurring cannabinoid compounds in the Cannabis plant. The flowers of cannabis (both hemp and marijuana) secrete a sticky resin abundant in cannabinoids like CBD, as well as terpenes and various other  phytochemicals. Compared to THC — the other main cannabinoid in the cannabis plant — CBD is non psychoactive. This means that no matter how much you take; it’s not going to produce the characteristic “high” from marijuana.

CBD interacts with the endocannabinoid system — a complex network of receptors and neurotransmitters spread throughout the entire body. This system is tasked with regulating the balance of various organ systems. The greatest abundance of these receptors is located in the brain, the central nervous system, and the immune system. Almost every organ in your body, including the skin and digestive tract, comes with cannabinoid receptors. The endocannabinoid system controls a plethora of major biological functions, including:

Neuroprotection
Immune response
Sensory perception
Stress management
Cognitive performance

CBD works through the endocannabinoid system by increasing our naturally occurring endocannabinoids — thus helping the body maintain balance.

When you decide to buy your first bottle of CBD oil drops you will probably be choosing from several products with varying percentage strengths or milligrams of CBD in the bottle. This can be very confusing due to the fact that there is currently no blanket rule as to how this should be reported.

A simple way to know what you are getting is to:

  1. Check the volume of the content of the bottle first, most are 10ml.
  2. Look for how many mg of CBD extract is in the bottle.
  3. Check the percentage strength to see if it matches up. A 10ml bottle containing 500mg is a 5% CBD product. A 10ml bottle containing 1000mg is a 10% CBD product. A 10ml bottle containing 2000mg is a 20% CBD product.
  4. Our 10ml bottles carry approximately 200 drops and this will allow you to calculate how many mg of CBD is in each drop.
  5. Our 20% CBD product containing 2000mg provides 2000mg CBD / 200 drops = 10.0 mg CBD per drop.
  6. Our 10% CBD product containing 1000mg provides 1000mg CBD / 200 drops = 5.0 mg CBD per drop.
  7. Our 5% CBD product containing 500mg provides 500mg CBD / 200 drops = 2.5 mg CBD per drop.

Hopefully, this gives a transparent view into the complex world of CBD strengths to help you on your CBD journey.

The suggested daily serving size of CBD oil is 5-70 mg CBD per day depending on your weight, and how CBD affects you individually. We recommend starting at 1-2 mg of CBD for every 5 kilogrammes of body weight and increasing that by just a few mg each day until you get the desired results.

There are many different ways you can take CBD — and none of them are more effective than the others. The most popular method is via the mouth or sublingually with the help of oil or capsules. CBD oils are the most versatile, as you can take your dose directly into the mouth, mix it in with food, or hold it under your tongue to speed up absorption.

Hemp oil can be consumed as a dietary supplement. In accordance with regulations we cannot make health claims regarding our CBD products. Please research cannabidiol and CBD oil through other trusted resources such as http://www.ncbi.nlm.nih.gov/pubmed to educate yourself as to how cannabidiol and hemp may affect the human system.

All our hemp extracts are third-party tested to confirm there are no contaminants such as heavy metals, pesticides, herbicides, or organic matter like mould or bacteria, and to ensure they do not contain any detectable levels of delta-9 tetrahydrocannabinol (“THC”).

When choosing between our different CBD-rich extracts, pay attention to two main factors:

a) Strength/Potency

Because the dose of CBD can vary so much from one person to the next, it helps to buy the right potency (strength) to match your individual dose. For example, if you require a high dose of CBD, it makes more sense to buy a high-potency oil. In order to achieve a high dose with the lower potency oils, you will need to take a lot of oil each time.

If you need only a small dose of CBD to get the desired effects, a low potency oil is a better option because it’s harder to go overboard on your CBD dose with these oils.

b) Types of CBD Product

CBD comes in all forms — oils, capsules, gummies, teas, and even topical salves or ointments.

Choosing the right type of CBD depends on what you’re using it for, and how important convenience is in your CBD regimen.

CBD oils are the most well-rounded, as you can use them both internally and topically — but aren’t as straightforward to dose if you’ve never used CBD before. Other forms of CBD such as capsules and gummies makes dosing much simpler, but aren’t as well-rounded as oils and tinctures.

Our hemp extracts come with varying amounts of CBD, ranging from 250 mg up to 2000 mg per bottle/jar/unit and this information is available for all products on their own product pages.

Our products are manufactured in the EU at GMP certified facilities using premium hemp strains grown organically with sustainable farming methods and extracted using eco-friendly solvent free CO2, free from any harmful chemical by-products. Our products are free of harmful additives, heavy metals, and pesticides.

All of our CBD products are made from hemp extracts with state-of-the-art supercritical CO2 extraction techniques. By intricately controlling the temperature and pressure of carbon dioxide gas, we can keep it in a state referred to as supercritical — it’s not a gas, nor a liquid, but behaves as both. When we rinse our hemp samples with this supercritical CO2, it strips away all the resinous materials and cannabinoids from the plant, leaving behind the fibres, proteins, and other unnecessary components. As soon as the pressure is released, the CO2 evaporates instantaneously, leaving behind a purified, CBD rich resin. This method of extraction is extremely clean — especially compared to the older solvent-based extraction that often left behind toxic organic solvents in the final product.

All our hemp extracts are third-party tested to confirm there are no contaminants such as heavy metals, pesticides, herbicides, or organic matter like mould or bacteria, and to ensure they do not contain any detectable levels of delta-9 tetrahydrocannabinol (“THC”).

From a scientific standpoint, both hemp and marijuana are the same species — Cannabis sativa. The difference is in their chemical makeup. Anything with less than 0.2% THC by dried weight is classified as hemp (non-psychoactive), while anything over this is marijuana (psychoactive). Hemp is more commonly used for making food (hemp seeds), rope, paper, building materials, natural plastics, and most importantly — herbal supplements such as CBD oil. Marijuana is used recreationally, spiritually, or for medical purposes because of its psychoactive effects.  At Medilution, we only use hemp plants that have been specifically bred for their high CBD content and lack of psychoactive THC.

Yes. CBD is CBD no matter if it comes from a hemp plant or a marijuana plant. However, the ratio of cannabinoids will be very different from a hemp plant and a marijuana plant. The most obvious difference is THC and CBD — marijuana has high THC, and generally, a low CBD level, while hemp is high in CBD, and low in THC. The other cannabinoids will vary a lot between these two plants as well. Terpenes also vary a lot between hemp and marijuana — but this really depends on the strains being used and can vary a lot from one plant to the next.

No. These two oils are worlds apart.

Hemp seed oil is made by cold pressing the seeds of the hemp plant. The oil that’s produced is rich in nutrients like gamma-linolenic acid (GLA), amino acids, and trace minerals. It makes for an excellent source of nutrition — but doesn’t contain CBD or any of the other cannabinoids.

CBD hemp oils, on the other hand, are made from the upper third part of female hemp plants (without seeds) using state of the art extraction methods to collect the cannabinoids and terpenes naturally found in the plant. This is the source of CBD.

In November 2020, the European Court of Justice ruled that CBD is not a narcotic drug, that it is not a danger to public health and that it cannot be banned from free movement within the EU market as long as the CBD goods are lawfully manufactured and marketed in the EU state of origin, read more.

Cannabidiol (CBD) is a natural constituent of hemp and is a dietary supplement.

Our products are not intended to diagnose, treat, cure or prevent any disease. Links from this website to any other websites do not constitute an endorsement, inferred or otherwise, of those websites or the content therein, nor do they suggest any endorsement of our website by the external website or its authors. They are provided simply as information that may be of interest to our visitors unless explicitly stated otherwise. 

All products advertised herein by Medilution are not in any shape or form advertised for sale as medicinal products. We are not medical practitioners, so for legal purposes, we are unable to give out advice on CBD or any particular condition.

It is for this reason that we advise all customers to research CBD and always consult your health advisers and medical practitioners before taking any of these products.

It is the responsibility of the customer to ensure that they are in compliance with local legislation.

PAYMENT & SHIPPING INFORMATION

On our websites we use Secure Sockets Layer (SSL) to ensure the safest, most secure shopping experience possible. All your information, including passwords, will be encrypted (scrambled) during your online visit and transactions. The forms on the website are also secured with SSL technology, to make sure that all your information stays safe and is only read by you and us. Cardholder data is stored with our payment processor who is compliant with relevant PCI Security Standards. We do not store any sensitive cardholder data on our websites.

At Medilution we take shipping very seriously and it´s FREE throughout EU! We ship our products to all countries subject to compliance with national laws and regulations. We use the latest techniques and services to ensure that your package arrives safely, securely and in a timely manner. All of our products are shipped in discreet, unmarked packages, and sent via ‘Track & Trace’ couriers – ensuring total control and peace of mind.

We send all of our packages with a ‘Track and Trace’ courier service, which allows your package to be tracked online. The tracking number is sent to you by email once your order has been shipped.

Orders within the Netherlands are usually delivered the next working day. Deliveries to other countries within the EU usually take 2-5 working days.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Please use the below Standard Form for Withdrawal and we will provide further instructions.

Standard Form for Withdrawal

(Complete this form and return it only when you want to revoke the agreement)

To:  Medilution B.V.
Kingsfordweg 151
1043 GR Amsterdam
Netherlands

Email address: info@medilution.com

I/We hereby inform you that I/we wish to revoke our agreement on the sale of the following products:

  • [specification of the product]*
  • Ordered on*/received on* [date of ordering the services or receiving products]*

[Consumer’s name]
[Consumer’s address]
[Consumer’s signature] (only when this form is submitted on paper)

* Delete and/or complete where appropriate.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

SUBSCRIBE & SAVE 15%
We are pleased to offer monthly and bi-monthly subscriptions. We are happy you are choosing Medilution and reward your commitment with a 15% discount on all recurring orders of the CBD products of your choice.

HASSLE-FREE SHOPPING
Subscribe to your favorite products and receive them automatically to your door without the hassle of re-ordering. Choose between monthly or bi-monthly subscriptions.

FREE DELIVERY ON ALL ORDERS
To further support your journey to wellness, we offer fast and free shipping on all subscriptions.

HOW DO I MANAGE MY SUBSCRIPTION? WHAT IF I WANT TO CANCEL?
Log in to My Account and select “My Subscription”. Here, you can get insight to your current subscriptions, change your order frequency, change your potency, pause or cancel at any time.

HOW IT WORKS
Subscribing is easy!

STEP 1
Go to the qualifying product of your choice.

STEP 2
Choose a monthly or a bi-monthly subscription and get 15% off.

STEP 3
Sit back, relax, and have your CBD product automatically shipped to your door on a regular basis.